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Supplying forklifts since 1976

What we do

Since 1976 H&F Trucks have provided local business with high quality materials handling solutions. For nearly four decades we have achieved steady growth year on year, enabling us to provide superior service to our customers from a stable & sustainable business platform.

‘Fork Truck Watchdog’ To Crack Down On Rogue Trading and Poor Standards

The Fork Lift Truck Association (FLTA) has launched a new scheme to tackle fraudulent selling, poor standards and rogue trading in the materials handling marketplace.

Named Fork Truck Watchdog, the new scheme is the industry’s first ever national initiative designed to protect customers and minimise the risk of accidents in the workplace.

The initiative works by gathering evidence and taking fast and decisive action against those guilty of infiltrating the market with faulty or poor quality goods.

The FLTA encourages anyone who has purchased a fork truck that is not exactly as described to report its trader. The association hopes this will allow them to identify and eliminate sellers that fail to abide by safety standards.

Unethical traders have long been difficult to pinpoint and catch as they tend to operate in various areas across the UK. The new initiative should make it easier for victims to report faulty or unsatisfactory goods while also enabling authorities to connect different cases and identify the companies and individuals responsible.

Peter Harvey, CEO of FLTA says: “Now there is someone forklift buyers can turn to if they come across a truck being sold in an unsafe condition, unfit for purpose or dishonestly described. What’s more, they can do so with confidence that the information they give will help to eradicate bad practice nationwide.”

The scheme has been achieved in partnership with West Berkshire District Council and Trading Standards.

Harvey adds: “If you’ve bought a truck and believe it to be in unsafe condition or missold, you can report it by filling in the Fork Truck Watchdog form online at www.fork-truck.org.uk and submitting it online or by post,” explains Harvey. “And if you are unsure about your complaint, or need guidance, you can ask an FLTA member for help in evaluating the nature and scale of the problem.

“Should the trader’s activity constitute a criminal offence; for example, a truck being sold in a dangerous condition or if misdescribed, then the complaint will be passed directly to Trading Standards.

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Testimonials

Pym and Wildsmith have been working closely with H&F Fork Trucks for many years. Their service is excellent, ranging from prompt callouts to breakdowns through to the supply of new trucks. We would not hesitate to recommend them.

Ian Pym, Operations Manager
Pym & Wildsmith

H&F Lift Trucks are a pleasure to deal with. All staff, Technicians, Sales and Directors have hands-on experience of all ranges of vehicles they supply. From initial assessments and listening to all users of a potential new vehicle requirement, they keep us informed of all aspects of specification and lead times through to delivery. Their maintenance service is superb – they organise suitable times around our busy working day with our Yard Managers. Any accidental damage or operator error faults are always discussed with me and dealt with fairly – not like some unscrupulous suppliers who seek to profit at every service visit! In a cut-throat market, where we are offered “good deals” a few quid cheaper every day, we are never tempted to stray.

James Hipkins, Managing Director
Emerys

H&F have supplied us with all our fork lift equipment for in excess of ten years now, and have maintained it in accordance with our stringent operation requirements. During this time they have provided a consistently high level of service (including short term hire when required) whilst never failing to support us in a totally honest and professional manner.

Ashley Basset, Director
R G Bassett & Sons Ltd

We cover a 30 mile radius